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Copyright 2011
FieldSoft Inc. AIMSonScene and FieldSoft are trademarks.
MOTOROLA and the Stylized M Logo are registered in the U.S. Patent and
Trademark Office. All other product or service names are the property of
their respective owners. |
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An upstate New York Community along the Hudson River
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The community Emergency Manager/Senior Operation Officer recently wrote that:
“The software is great and has an excellent learning curve. We utilize the software in our mobile command unit and find it an invaluable tool not only at incidents but also at pre-arranged standby events. The features have allowed the staff to easily coordinate multiple agencies, zones and disciplines while tracking patients and assignments. Our biggest challenge every year is the Peekskill Celebration which encompasses coordinating a 10K race thru town, a riverfront festival, a farmers market, traffic nightmares, and dragon boat races on the Hudson River all from a remote location at the riverfront park. The software allows us to easily track units, assignments, availability, and patient dispositions.”
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FieldSoft’s Very First Customer
Still Using Version 1.1 Software(Eleven Years Later and
Counting)
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A Florida Fire Department
serving a population of just under 13,000 residents purchased
FDonScene version 1.1 software and
was invoiced shortly thereafter. Since then the Fire Chief
has utilized the software "for accountability purposes and
tracking units". The chief used the software "several
times a year" at both local incidents and mutual aid incidents
during Florida wildfires. According to the Chief who
recently requested an upgrade quotation, an upgrade "just takes
time sometimes" (and in this case, just over 11 years). |
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Personnel Accountability Taken to
New Levels With Plastic ID Cards and AIMSonScene
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A group
of organizations recently banded together to:
- substantially enhance
personal accountability effectiveness
- simultaneously reduce the
workload needed to manage accountability on the scene
- make credential data
immediately available
The group was compromised of the
county emergency management agency, fire departments within the
county, and a local integrator of identification (ID) card
personalization systems.
The group developed system is
compromised of card creation equipment, card reader technology
used on scene, plastic ID/credential cards that include data in
hard copy (text and pictures), and soft copy data stored on each
cards' magnetic stripe. In addition, the system includes a
vendor developed interface between the card reader and
AIMSonScene incident command (ICS) software.
Emergency responder's first
report to incident "staging" upon arrival on scene. Next, each
responder's ID card is swiped through the card reader. ID and
credential data is then automatically pushed to AIMSonScene.
Finally, the accountability office tracks the deployment of each
responder with AIMSonScene as division and group assignments are
made and changed throughout the incident.
In brief, everyone is simply and
easily accounted for from arrival through incident termination.
Most important, no one has to try - and fail - to effectively
and efficiently manage a cumbersome manual accountability system
compromised ID tags, passports and status boards. |
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A Municipal
Fire Department Serving a Diverse Community of 100,000 Plus
Persons
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Six
fire service battalion chiefs (2 per shift) participated in
FieldSoft's three day Deployment Assistance Program (DAP).
Day 1 was train-the-user software training. Day 2 was focused on
the identification and entry of tactical data needed so the
software could be used on real incident scenes. Day 3 was
practice for proficiency through drills and exercises.
A hazmat incident was reported
one hour after DAP Day 3 completion. The first due battalion
chief (BC) arrived on
scene and effectively managed people, other resources and
incident events through AIMSonScene
ICS software. He was so impressed with, and excited about,
the software usefulness that he asked the department assistant
chief to advise FieldSoft. The Assistant Chief made the
call to FieldSoft prior to incident termination.
A 2nd alarm fire occurred at a
museum one week later. The software was again used
effectively, but by a different incident commander. |
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On the Scene of a Working
Incident
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Mobile
computer and vehicle batteries were both exhausted following an
unrecognized alternator failure. The computer running
AIMSonScene subsequently crashed.
All incident related data however, automatically recovered upon
software startup once electrical power had been restored. |
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Single Largest
AIMSonScene
Software Deployment
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A New
England area County is currently rolling
AIMSonSceneSU
software out to 400 PC's used by law enforcement, fire service,
EMS, and other first responders. A planned upgrade calls
for installation of FieldSoft's multi-user server software so
that first responders, emergency managers and other county staff
can form multi-user incident workgroups during large or complex
emergencies. |
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Firefighter Accountability
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A new
customer approached a FieldSoft employee following an end user
training session. The customer advised that he was going to be
using a wireless accountability system along with FDonScene
software. The customer then asked if there was any way to
connect the accountability system to FDonScene so that the IC
(when working alone in the command post) could use and monitor
both systems simultaneously from with-in one computer program.
The FieldSoft employee contacted an employee of the
accountability system vendor to discuss the issue. Both people
then came to a "hand shake" agreement. Accountability hardware
was made available to FieldSoft for no charge. FieldSoft in
turn agreed to develop a software based interface as time and
resources permitted. The "back burner" project was undertaken
shortly thereafter.
Grace Sales and FieldSoft Inc. met approximately 18 months
later to see a live demonstration of the FieldSoft interface to
the the Grace Industries T PASS II and T PASS 3 personnel
accountability systems (www.gracesales.com). |
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ISO Rating
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A New
Mexico Fire Department wants to maximize the number of points it
receives for the Training category when the Insurance Services
Office (ISO) rates the department. One means to ensure the
desired outcome is for first responders to review target hazard
occupancies within their community twice per year . Regrettably,
it is impossible for each crew to personally visit each target
hazard as often as desired or needed.
The department does however, have
a hard copy preplan for each target hazard. The department is
using computer scanned copies of the preplans and FieldSoft’s
Tactical Survey and Preplan Wizard to create a comprehensive web
site of target hazard preplans. Crews will review the web site
preplans twice per year, and document the review using the
Training Module of Firehouse Software.
Use of FieldSoft and Firehouse
technology will support he Department’s effort to maximize its
ISO rating. Best of all, any first responder with a laptop
computer will be able to use the FDonScene Tactical Browser to
review a preplan while enroute to, or on the scene of, a working
incident.
Note that the Wizard creates a
web site that can reside on each laptop, so that NO Internet
connection is needed. Note also that use of a computer keyboard
and mouse is all that a person needs to know in order to build a
web page or web site with the FieldSoft Wizard. Subsequently, a
department does NOT need to have a “Web guru” on staff to make
tactical survey or preplan information simply and easily
available when and where needed. A fire department could also in
fact, provide a copy of the web site to local law enforcement
agencies if a need for tactical information by SWAT teams (for
example) is needed. |
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Used Immediately Following
the World Trade Center Attack
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Over
700 victims passed through the Atlantic Highlands Ferry Port in
New Jersey following the September 11, 2001 WTC attack. Two fire
departments, three local police departments, as well as
representatives from county, state, and federal agencies were on
hand to assess and assist the victims as they embarked.
Emergency units on the scene included 40 ambulances, an FD
communications unit, a decontamination unit, and 10 pieces of
fire apparatus. A communications unit member on scene at the
Port, who had seen a ninety minute demonstration of the software
a few days earlier, brought a trial copy of FDonScene on line
and used it to track people, resources, and events. A second
person watched how the software was being used, and took over
operation of it a few hours later. Overall, the software was
operated successfully for 14 hours. |
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An Organization of American
States Conference
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The
Organization of American States (OAS) planned a major meeting in
a North American city. Intelligence gathering operations
revealed that anarchists planned to disrupt the meeting. The
local police service evaluated a number of software systems that
could be used to help manage law enforcement activities from the
joint operations center (JOC). PDonScene was elected 3 weeks
prior to the opening ceremonies. The software was configured and
in place at the JOC as delegates commenced OAS activities.
PDonScene was used throughout the 4 day event to manage hundreds
of local, provincial, and federal law enforcement officers. The
software helped law enforcement managers successfully manage
peaceful labor - and not so peaceful anarchist - demonstrations
by thousands of people; at several different venues throughout
the community. "We [the agency] purchased the software because
operation of it looked simple," stated a JOC Staff Sergeant.
That Sergeant went on to say that "we found it [PDonScene]
exceptional in that it showed the situation in real time with
both [officer] names and call signs". |
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A Mini CAD System
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A
collateral duty of a SWAT Commander in a large metropolitan
department is that of Harbor Master. The Commander has the
harbor desk officer (who radio dispatches units to water related
incidents) use PDonScene to monitor the status of water craft
during normal patrol activities, as well as during emergency
responses. PDonScene automatically logs all of the mentioned
activities. The Harbor Master then uses the logs as source data
for defining and justifying budgetary needs. Moreover, he
forwards the logs to senior command officers to keep them up to
date on harbor patrol activities throughout the year. His budget
requests are now being approved, and senior command staff have a
new appreciation for harbor unit workload and services provided
to the community. |
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Selected Excerpts "Fire
Department On Scene (FDonScene) Operational Utility Evaluation (OUE)
Test Report (AFOTEC DET 2-FR 99-011)" dated 22 July 1999
Department of Defense Personnel and
Agencies may request a copy of the report by contacting:
Detachment 2, AFOTEC/CC
303 West Avenue C, Suite 119
Eglin AFB FL 32542-6833
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Summary
- "The FDonScene application proved to be compatible with
and useful in managing resources during emergency
responses."
- "FDonScene provided operators with real-time cueing of
where critical resources were employed, what tasks were
being accomplished, and when personnel accountability checks
were due."
Report "Conclusions"
- "The FDonScene application proved to be compatible with
and useful in managing resources during emergency
responses."
- "FDonScene provided operators with real-time cueing of
where critical resources were employed, what tasks were
being accomplished, and when personnel accountability checks
were due."
- "the application provides detailed time-stamped records
of all actions, data inputs, notes, and checklists input or
accessed by the operator during the incident."
- "FDonScene, if used consistently by fire departments on
all emergency responses, can be a powerful tool to manage
resources and log events as they happen."
- "the application provided good visual reminders and was
extremely helpful in identifying tasks that need to be
accomplished during emergency responses."
- "Fire Departments must be prepared to spend time
(approximately 16 hours) to tailor the application in
conjunction with initial training."
- "It [FDonScene] does reduce the burden on the on-scene
commander to have to control and search through reference
material during an emergency."
- "It [FDonScene] also enhances visibility and
accessibility
of resource and task status
during emergencies."
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A NASCAR Race
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A
community of 15,000 had jurisdiction for 250,000 spectators
passing through town. A command post, solely dedicated to the
event, was established. Every assignment, citation, arrest, and
emergency response was managed with the software for 42 hours.
The log file was then used as the basis for a summary report to
the city council. According to the IC "fire is sold, police is
sold and the city council [emphasis added] is
sold" on the software.
Oh, by the way; The Agency used
the trial version of the software. They felt the event would be
a good test of the product. |
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A Second Alarm Structure Fire
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The
local fire department arrived on scene and found a "fully
involved" ordinary construction two story apartment building .
Second alarm companies from surrounding communities were called
in. According to the local training officer, " by the time I
arrived on scene the system [FDonScene] was ready with every
sector and unit assigned, and benchmarks were being tracked".
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Following A Tornado
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A
"tornado came through town". A command post was established and
public safety field forces were successfully managed with the
software.
Here again, trial software was
used. |
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A Regional Celebration Attended By
More Than 50,000 People
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An
in-field command post was established. A uniformed officer
stated that he showed a 16 year old teenager [a Police Explorer]
how to run the system "in only 20 minutes". Moreover,
electrical power to the computer was lost a dozen times. The
automatic data recovery routine however, operated flawlessly
each time the system was booted. According to the officer
"Nothing was lost" |
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A Florida Community of Over
150,000 People in Response to the 1998 Wildland Fires
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The
Fire Department established an Emergency Operations Center (EOC).
FDonScene was then used for almost a week to track the
assignments of community crews as they were sent to fires in
three counties. Remarkably, the department used the resource
tracking and logging features of FDonScene to maintain
accountability for every rig and crew member, even though
FDonScene WAS NOT designed for EOC use. Moreover,
FDonScene operators were trained on how to use the software
during a 10 minute briefing conducted via telephone.
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A 4,000 Gallon Spill of Nitric Acid
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The
catastrophic release resulted in the generation of a red plume
nearly a mile in length. A neighboring fire department responded
as the cloud invaded their community . The incident commander
brought FDonScene on-line and used it over the next 18 hours to
manage people, resources and events. Examples of use included:
- coordination of the evacuation and relocation of people
from homes and a crowded gaming casino
- monitoring of the law enforcement Division/Sector as it
isolated the area with a series of road blocks
- and regular welfare and accountability checks of crews
tasked with patrolling the area following the evacuation.
The incident commander stated that the software was easy to use.
Easier in fact, then paper based tactical work sheets. He went
on to state that he was able to quickly and simply manage crew
member changes throughout the night, with FDonScenes' integrated
accountability feature. Moreover, he personally managed the
changes with absolutely no keyboard input. |
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